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The Northwest Territories First Managed Service Provider

Proactive Endpoint Services

Basic

$30 / month*
  • Endpoint Monitoring & Reporting
  • 3rd Party App Maintenance
  • Operating System Maintenance
  • Remote Management and Support Client
  • Helpdesk Portal

* Indicates monthly cost per endpoint based on 10-25 endpoints

Enhanced

$40 / month*
  • Includes Basic Endpoint Services +
  • Endpoint Security & Antivirus*
  • Office 365 Business*

* Indicates monthly cost per endpoint based on 10-25 endpoints

* Endpoint Security & Antivirus Integration may have restrictions depending on environment.

* Office 365 pricing base on annual subscription.

Advanced

$60 / month*
  • Includes Basic Endpoint Services +
  • Includes Enhanced Endpoint Services +
  • Office 365 Business Premium *
  • Cloud Backup *

* Indicates monthly cost per endpoint based on 10-25 endpoints

* Endpoint Security & Antivirus Integration may have restrictions depending on environment.

* Office 365 pricing base on annual subscription.

* Cloud backup of 10GB per endpoint

Custom Endpoint Services Available Upon Request

Responsive Remote Support Services

Level 1 - Remote

$70 / Hour*
  • 8:00 a.m - 5:00 p.m
  • Desktop User Support
  • Helpdesk Support
  • Office 365 Support

Level 2 - Remote

$100 / hour*
  • 8:00 a.m - 5:00 p.m + Evenings
  • Network & Infrastucture Support
  • Advanced Desktop Support
  • Basic Active Directory Services

Level 3 - Remote

$120 / hour*
  • 24/7 Support
  • Advanced Networking & Infrastucture
  • Critical Infrastructure
  • Advanced Active Directory Service

Expert Onsite Support Services

Level 1 - Onsite

$100 / Hour*
  • 8:00 a.m - 5:00 p.m
  • Basic Desktop Support
  • Helpdesk Support
  • Basic Network Device Support

Level 2 - Onsite

$125 / hour*
  • 8:00 a.m - 5:00 p.m + Evenings
  • Network & Infrastucture Support
  • Advanced Desktop Support
  • Basic Active Directory Services

Level 3 - Onsite

$150 / hour*
  • 24/7 Support
  • Emergency Response
  • Critical Infrastructure Installation
  • Advanced Networking & Infrastucture
  • Advanced Active Directory Service

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